Get a delivery fleet without hiring one.
Offer delivery on your own
orders with Uber Direct.
Enjoy a professional delivery service without employing drivers, managing vehicles or rotas, and without giving your customers away to a marketplace.
No commission
Fixed delivery fees, from £4.80
Delivery powered by Uber’s driver network
Suitable for all order types: Online or telephone
Your customer. Your order. Uber's delivery.
Customers order directly from your website, your app or over the phone, and pay you - not a third party. Uber takes care of the delivery.
You own the customer relationship, the data and the repeat business. Your brand stays front and centre from checkout to doorstep.
Fixed delivery fees.
No commission.
Uber Direct charges a flat delivery fee based on distance, not a percentage of each order, helping you protect your margins. Choose to pass the fee to the customer, absorb it yourself, or split the cost, you're always in control.
How you can split the delivery fee
You pay £2.06 — Your customer pays £3.84
Uber Direct is a bolt-on to your Grafterr package for £15 per month, with no long commitment
Flexible dispatch
Turn it on when you need it.
Uber Direct works across your whole business, and you can turn it on and off whenever you want.
Online orders.
Switch it on and every online delivery order is automatically assigned to an Uber driver the moment it's confirmed. Your team doesn't need to lift a finger.
POS orders.
Phone orders, walk-ins and manually entered orders can all be sent to Uber for delivery too. Choose automatic dispatch or manual mode, where your team can request a driver with a single click.
Support existing drivers.
Need extra drivers during the busiest times? Turn on Uber Direct to support your in-house delivery team during peak periods, then switch it off again when things quieten down.
Already got drivers?
Even better.
Uber Direct doesn't replace your delivery team - it strengthens it. Keep using your own drivers as you always have, then bring Uber in when demand spikes, someone's off sick, or every driver is already on the road.
Add extra delivery capacity on your busiest nights.
Keep your own drivers focused on the orders you want them to handle.
Automatically route deliveries beyond 3 miles to your team.
Request an Uber driver on any eligible order whenever you need one.
On when you want it.
Off when you don’t.
Trading quiet? Turn it off. Busy Friday night? Turn it on.
Your settings stay exactly as you left them, including your delivery rates and fee split, so switching Uber Direct back on takes seconds. Any deliveries already in progress continue as normal.
All inside Grafterr.
No second system. No expensive commission. No separate tablet cluttering your counter.
Start delivering without hiring
a single driver.
Get delivery on your own orders, on your own terms, with rates that don’t eat your margin.
